FAQs/ Answers to your Questions

How much time its take to install in my system?
Eze Dr took only 5 minutes to install in Your Personal Computer.
How your company gives training?
We have dedicated trainers for training which is given by online & through Tele-call. After purchasing software we are providing dedicated trainers for individual purchase.
How I get updated version of EzeDr in Future?
At the time of AMC contract you get updated version which is compatible for your software.
If I m using 4-5 computer (system) then it is possible that I can use same data in all system
Yes, It is possible that you can co-ordinate with Receptionist, Pathologist, Pharmacist, Dietician & Asst Doctor through Eze dr & use same data for communication.
Is it possible to customize software according to my clinic?
Yes, It is possible that you can customize your software but it is chargeable.
How can you support us after purchasing?
Initially we are dedicated 4-5 hrs to client for 5 days for training. Further for any query we have a Customer care number (07554224034), Chat & Ticket.
For how many days your company will support us?
Initially we are dedicated 4-5 hrs to client for 5 days for training. Further for any query we have a Customer care number (07554224034), Chat & Ticket.
What is your customer care number?
Customer care number is 0755-3058698.
What is the cost of any updation?
Updation charge is based on the changes.
In which operating system EzeDr will work in better way?
Best Support is in Window 7 & Window 8.
How I can make network in my clinic & work?
Centralized located data can be transfer from server to client & we can easily communicated & established a network between Receptionist, Pathologist, Pharmacist, Dietician & Asst Doctor.
How can you help me if I lost my all data?
Client can take a backup timely (daily basis) & our technical team can recover from backup.
After training what is your support system?
After training you are free to call us on our Customer care number (07554224034) & also you can put a any query on Chat or Ticket. Support system is free of the cost for 1st year but from second year it is free when client is under AMC (annual maintenance cost) contract.
In how many system I can use EzeDr?
EzeDr can be used in multiple PC & exchange the data through server.
Are you providing free demo & for how many days it is?
Yes, we are providing free demo for 10 days.
How you can help me out for installation?
Installation is very simple although we have a technical team for your support which is available on 07554224034.
Eze Dr is not only software, it is your own world where you can live and enjoy
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